How do I get help from the W/WW Utility after hours or on weekends?
If you experience a problem after normal hours or on weekends, you should call the Grafton Police Department directly at 262-375-5320 and provide information regarding the nature of your emergency. The police dispatcher will then contact the appropriate Utility person for follow-up investigation and/or corrective action.

Show All Answers

1. Water and Wastewater emergency contact information
2. When are water & wastewater services billed?
3. What is the typical water bill for Village of Grafton residents?
4. What options are available for payment of Utility bills?
5. What are the ‘flat charges’ on my water bill?
6. Where can I pay my water bill?
7. How do my water & sewer rates compare with other Wisconsin communities?
8. Does Grafton have any summer sprinkling restrictions?
9. How do I get help from the W/WW Utility after hours or on weekends?
10. What is the hardness level of Grafton’s water, and do I need a water softener?
11. How does one check for “water leaks” in the house?
12. What should I do if my sewer ‘backs-up’?
13. How do I know my water is safe to drink?
14. Why is my drinking water cloudy at times?
15. If my water becomes discolored, what can I do about it?
16. What is the oily film in my water when I make coffee?