Please be advised that any discoloration of water may be reduced and eventually eliminated by running a cold water tap nearest the water meter in your home until the color clears. Preferably, this would be a basement utility sink.
Lack of water at any single tap in your home, such as the kitchen sink, yet having water throughout the rest of your house, likely indicates that the screen within that particular fixture is plugged with sediment. The fixture at the point of discharge needs to be disassembled and the screen cleaned.
Please contact the Utility Office immediately if following the completion of repairs, you experience any unusual water system issues that you cannot resolve, such as: lack of water, low water pressure, low water volume, air in lines, discoloration, etc. Utility field operations personnel will be dispatched to respond to your concerns.
Utility Office: Monday - Friday, 7:00a.m. - 3:30p.m., (262) 375-5330
After hours, weekends, or holidays: Grafton Police Department, (262) 375-5320