I recently moved in/out of the Village of Grafton. How do I update my Water & Wastewater Utility account?

Please report your move via our website using the following directions:

Go to https://www.village.grafton.wi.us/FormCenter/Water-Utility-4/Account-Update-Form-38.

Under Request Type, click on the bullet point that represents your situation: Billing Address/Name Change, Move In/Out - Rental, Home Sale/Purchase, or Other.

*Please note that we do not have a specific form for Commerical or Industrial properties. If you have recently purchased/sold a Commerical or Industrial property, please fill out the Home Sale/Purchase form. If you have recently moved in/out of a rental Commercial or Industrial property, please fill out the Move In/Out - Rental form.

Complete the boxes.

Click on submit on the bottom left.

The form will be sent to City Water to update the account. There will be no confirmation of your submission - you can exit the page after clicking submit.

Once the account is updated, you will receive a New Resident Packet in the mail with general information about billing, payment options, and your new account number.

If you have any questions, please contact the Utility Office at 262-375-5330.

Show All Answers

1. Water and Wastewater Emergency Contact Information
2. How do I get help from the Water & Wastewater Utility after hours, on weekends, or on holidays?
3. I recently moved in/out of the Village of Grafton. How do I update my Water & Wastewater Utility account?
4. There was a water main break near my house recently. What do I do if I'm experiencing unusual water system issues?
5. What should I do if my sewer "backs-up"?
6. If my water becomes discolored, what can I do about it?
7. How does one check for water leaks in the house?
8. When are Water & Wastewater services billed?
9. What options are available for payment of Utility bills?
10. Where can I pay my water bill?
11. What are the ‘flat charges’ on my water bill?
12. What is the typical water bill for Village of Grafton residents?
13. Why is my drinking water cloudy at times?
14. What is the hardness level of Grafton’s water, and do I need a water softener?
15. How do I know my water is safe to drink?
16. How do my water & sewer rates compare with other Wisconsin communities?
17. Does Grafton have any summer sprinkling restrictions?
18. What is the oily film in my water when I make coffee?