I live in Grafton, but why did an ambulance/fire engine from another community respond to my house?

When multiple calls occur simultaneously or within a short period of time, communities rely on a system known as mutual aid. Mutual aid allows one community to assist another. When both Grafton ambulances are busy or a major incident occurs, such as a mass casualty or structure fire, additional resources are requested from neighboring communities. Most fire departments nationwide (including large cities like Chicago and Milwaukee) send and receive mutual aid from other area departments on a regular basis. Resources and staffing vary by department, however they all have limits.

Although it is rare to respond outside of Ozaukee County, Grafton has provided resources to other departments as far away as Kenosha County, Waukesha County and Racine County for major incidents in recent years.

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1. How many calls does the Grafton Fire Department respond to in a year?
2. Why did the dispatcher ask so many questions when I called 9-1-1?
3. I live in Grafton, but why did an ambulance/fire engine from another community respond to my house?
4. Can I tour the fire station?
5. How is the Grafton Fire Department staffed?
6. Can I burn (bonfire, grill, etc.) or have a fire pit in Grafton?
7. How do I get more information about joining the fire department?
8. How many stations and members does the department have?