Begin/Discontinue Utility Service

We are pleased toMoving Day be your local water and wastewater utility provider. Whether you need new service or are moving out of town, you can find the version of the form you need below. Have questions? Give us a call at (262) 375-5330.


Begin Service

Welcome to Grafton! To start service (at a new or existing address), please complete the Utility Update Account Request form.

  • If you are moving into a rental, please fill out the Move In/Out - Rental version of the form.
  • If you have purchased a home, please fill out the Home Sale/Purchase version of the form.

Once the account is updated, you will receive a New Resident packet in the mail with general information about billing, payment options, and your new account number. 

*Please note that we do not have a specific form for commercial or industrial properties. If you have recently purchased a commercial or industrial property, please fill out the Home Sale/Purchase version of the form. If you have recently moved into a rental commercial or industrial property, please fill out the Move In/Out - Rental version of the form.


Discontinue Service

If you are moving out of the Village of Grafton and need to close your account with us, please complete the Utility Update Account Request form.

  • If you are moving out of a rental, please fill out the Move In/Out - Rental version of the form.
  • If you have sold your home, please fill out the Home Sale/Purchase version of the form.

*Please note that we do not have a specific form for commercial or industrial properties. If you have recently sold a commercial or industrial property, please fill out the Home Sale/Purchase version of the form. If you have recently moved out of a rental commercial or industrial property, please fill out the Move In/Out - Rental version of the form.


Billing Address/Name Change

If you want your utility bill sent to an address that is different than your service address, please complete the Billing Address/Name Change version of the Utility Account Update Request form

You may also fill out the above version of the form if you are remaining at your address and only need to change the name on your utility account.