New Resident Forms & Information
On behalf of the Village of Grafton, welcome to the community! On this page, you will find water and wastewater utility information that may be helpful as a new resident. If you have any questions or would like clarification on any of the information, please contact the Utility Office at (262) 375-5330.
Begin Utility Service
To start service (at a new or existing address), please complete the Utility Update Account Request form.
- If you are moving into a rental, please fill out the Move In/Out - Rental version of the form.
- If you have purchased a home, please fill out the Home Sale/Purchase version of the form.
Once the account is updated, you will receive a New Resident packet in the mail with general information about billing, payment options, and your new account number.
*Please note that we do not have a specific form for commercial or industrial properties. If you have recently purchased a commercial or industrial property, please fill out the Home Sale/Purchase version of the form. If you have recently moved into a rental commercial or industrial property, please fill out the Move In/Out - Rental version of the form.
Billing, Current Rates, and Payment Options
Please navigate to our Billing & Payment Information page on this website to find helpful information regarding the Village's quarterly utility billing, current rates, and utility bill payment options.
- You can find our Billing & Payment Information page here .
*As of 4/5/2023, Grafton Utility is temporarily pausing deduct meter installations as the meter supply shortage continues. As of right now, there is no estimated time for when deduct meter installations will resume. If you would like to be contacted once installations resume, please email your name, address, and a phone number to firstname.lastname@example.org to be added to a list. We apologize for any inconvenience.
A deduct meter is a separate meter that measures the amount of water used for items such as lawns, outdoor plant watering, washing vehicles, filling pools, etc. This is all water that does not go into the sanitary sewer system. The amount that goes through the deduct meter is then subtracted from the Sewer Usage on your bill, and therefore, no sewer charges are assessed for that water. A separate meter is the only way to accurately measure the water used exclusively from outside faucets that is not flowing into the sewer system.
To learn more about the process required to have a deduct meter installed, click here Version OptionsNew Resident Forms & InformationHeadline.