Billing & Current Rates

Quarterly Billing Cycles

Water and wastewater billing is performed on a quarterly basis. Residential billings are distributed on March 31, June 30, September 30, and December 31. All water and sewer bills are due on the 20th of the following month. If not paid timely, a 3% penalty is added to the account.

Customers can opt in to receive electronic statements through our third-party vendor, Payment Services Network (PSN), by following this link. PSN allows you to opt in to electronic statements AND pay your bills; however, you do not have to use them to pay your bills in order to sign up for electronic statements.

For water and wastewater billing payment options, please click here.

ACH Automatic Payments

Customers can choose to sign up for automatic payments, which would allow the Village to automatically deduct the balance on their utility account from their checking account on the due date of the bill at no extra charge. 

If you would like to sign up, please complete the Authorization Agreement for Pre-Authorized Payments form. The completed form can be returned for processing via one of the following methods:
  • Email:
  • Mail: Grafton Water & Wastewater Utility, 860 Badger Circle, Grafton, WI 53024

Water Rates

Water and sewer rates for residential meters:

  • Fixed quarterly water charge - $20.86
  • Fixed quarterly sewer charge - $63.00
  • Fixed quarterly public fire protection charge - $10.10

Volume Charge

Residential & Multi-Family Volume Charges: 

Water Volume Charge

  • $2.68 per every 1,000 gallons used

Sewer Volume Charge

  • $8.17 per every 1,000 gallons used

Current Rates

Pay My Bill

Online Utility Pay

                                                      For any other questions related to your utility billing account, please call 262-375-5330.