Water and Wastewater

The Utility provides water supply and wastewater treatment services to all Village residents and businesses. The Utility is responsible for:

  • Operating and maintaining of the water distribution system and wastewater collection system
  • Billing and collections for water and wastewater services
  • Providing customer service
  • Providing bulk water supply and septage receiving services to persons and companies both within and outside the Village limits

Emergency Contact Information

Regular Office Hours are Monday - Friday, 7:00a.m. to 3:30p.m.

For after-hours emergency assistance, please contact the Grafton Police Department at (262) 375-5320. The Police Department will dispatch the appropriate Utility Operator to respond.

Be sure to provide the Police Department with information regarding address, phone number, and nature of the emergency.