Payment Information

Utility bills are due on the 20th of the month following the month of billing. A late payment charge of 3% but not less than $.50 is added to bills not paid by the due date. This charge is applicable to all customers.

Payments can be made using any of the following options:

AUTOMATIC PAYMENT
  • Download, complete and return the Agreement for Pre-Authorized Payments to Village Hall to sign up for automatic payments which are deducted automatically from our account on the due date at no charge.
THIRD PARTY PAYMENT PROCESSOR, PAYMENT SERVICE NETWORK (PSN)
  • Payments can be made at any time. You may also sign up to receive free electronic statements and view your account at any time.
  • First-time Payers: Register to Pay
  • Returning Payers: Login
  • A $1.00 PSN fee is added to payments made from checking or savings accounts. Payments made using credit cards will incur a 2.75% PSN fee (an additional $.50 if payment amount is greater than $100.00).
ONLINE CREDIT CARD PAYMENT
PAY STATIONS
  • Cornerstone Community Bank, 2090 Wisconsin Avenue in Grafton - payments accepted during banking hours
  • Port Washington State Bank, 2080 Washington Avenue in Grafton - payments accepted during banking hours
  • Grafton Village Hall, 860 Badger Circle
    • 24 hour drop box is located to the right as you enter the Village Hall parking lot
    • Payments can be made during business hours (8:00am - 4:30pm, Monday - Friday)
MAIL YOUR PAYMENT
  • Please mail your invoice stub and payment to Village Hall at 860 Badger Circle, Grafton, WI 53024