Payment Information

Utility bills are due on the 20th of the month following the month of billing. A late payment charge of 3% but not less than $.50 is added to bills not paid by the due date. This charge is applicable to all customers.

Payments can be made using any of the following options:

AUTOMATIC PAYMENT 
PAYMENT SERVICE NETWORK (PSN)
  • Payments can be made at any time. You may also sign up to receive free electronic statements and view your account at any time.
  • First-time and Returning Payers: Login or Register to Pay
  • A  $1.10 fee is added to payments made directly from checking or saving accounts. PSN charges a 3.0% convenience fee for payments made with credit or debit cards, and they charge an additional $0.50 fee if the amount is below $100.*
MUNICIPAY - ONLINE CREDIT CARD PAYMENT
PAY STATIONS
  • Cornerstone Community Bank, 2090 Wisconsin Avenue in Grafton - payments accepted during banking hours
  • Port Washington State Bank, 2080 Washington Avenue in Grafton - payments accepted during banking hours
  • Grafton Village Hall, 860 Badger Circle
    • 24 hour drop box is located to the right as you enter the Village Hall parking lot
    • Payments can be made during business hours (8:00am - 4:30pm, Monday - Friday)
MAIL YOUR PAYMENT
  • Please mail your invoice stub and payment to Village Hall at 860 Badger Circle, Grafton, WI 53024

  *Fees subject to change at discretion of third party processor