Payment Information

Billing is performed on a quarterly basis, and utility bills are due on the 20th of the month following the month of billing. A late payment charge of 3%, but not less than $.50, is added to bills not paid by the due date. This charge is applicable to all customers.

Payments can be made using any of the following options:

AUTOMATIC PAYMENT 

• Complete and return the Agreement for Pre-Authorized Payments to Village Hall or email to naleknavicius@village.grafton.wi.us to sign up for automatic payments which are deducted automatically from your account on the due date at no charge.

PAYMENT SERVICE NETWORK (PSN)

• Payments can be made at any time. You may also sign up to receive free electronic statements and view your account at any time.
• First-time and Returning Payers: Login or Register to Pay
• A $1.10 fee is added to payments made directly from checking or saving accounts. PSN charges a 3.0% convenience fee for payments made with credit or debit cards, and they charge an additional $0.50 fee if the amount is below $100.*
• PSN Customer Support Center Phone Number: 866-917-7368