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Assessment Division

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1. How much is my assessment?

Assessment records are available at Grafton Assessing.

2. How and by who is my assessment determined?

State Revenue Department rules are used to determine your assessment. Actual assessments are determined by the assessor.

3. Where can I get a copy of my assessment?

Online, by mail, or at our offices which are located at 860 Badger Circle. To get a copy online, please visit Grafton Assessing.

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Finance

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1. Where can I pay my taxes?

For your convenience, your tax bills may be paid in the lobby of Harris Bank, Port Washington State Bank, and Community Bank for the first installment only.

All installments can be made at
Village Hall
860 Badger Circle
Grafton, WI 53024

Payments may also be made online by credit card only. To pay online, please visit the Official Payments website

2. When do tax bills get mailed?

Tax bills are usually mailed the first week of December.

3. Where can I get a copy of my tax bill?

You can get a copy of your tax bill at Village Hall, 860 Badger Circle.

4. What is the mil-rate?

Current tax rates are available using the link below.
Tax Rate

5. Where can I pay my water bill?

For the convenience of our customers, payment of water/sewer bills can be made at the following pay station locations:
Harris Bank
Tri-City National Bank
Port Washington State Bank
Grafton Village Hall
Grafton Water Utility

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Inspections

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1. Is a permit required for construction projects?

In most cases, yes. For more information, please contact the Inspections Department.

2. Where do I obtain a permit?

Inspections Department (lower level of Village Hall)
1971 Washington St.
Grafton, WI 53024

3. When does a permit expire?

Permit terms are 12 months from the date of the issuance.

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Parks and Recreation

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1. Are there any gyms where an adult can go and play basketball or volleyball?

Unfortunately, open gym times are not available due to the high demand for extra-curricular school activities and organized programming.

The Parks and Recreation Department does offer adult men’s basketball leagues and women’s, co-ed, and men’s volleyball leagues that begin in the fall and run until spring.

2. When will your summer or fall / winter / spring program booklet be available?

The Parks and Recreation Department’s summer booklet is available on-line in mid-April.

Limited quantities of the booklet are also available at the Village Hall, USS Liberty Memorial Public Library, and at the Department’s office.

The fall / winter / spring program booklet is available online early in September. Parks and Recreation Booklet

3. Where is the Recreation Department / Senior Center located?

The Senior Center is located 1665 Seventh Avenue. Seventh Avenue runs parallel (one block west) to Wisconsin Avenue.

The Parks and Recreation Department is at 675 N. Green Bay Road in the Municipal Services Facility.

4. Where is the dog park in Grafton and how I do I find it?

The dog park, also known as “Muttland Meadows” is located in the Town of Grafton. It is a few hundred feet southwest of Lime Kiln Park on South Green Bay Road. For further information on this park, please call the Town of Grafton’s business office at 262/377-8500.

5. Who is the contact for youth recreational clubs: Little League, Gladiators, Soccer, etc.?

We receive many inquiries about other locally sponsored programs. Please contact the following individuals for further information on the following programs: Grafton Little League (youth baseball for ages 6-15) - Mark Koehler (262) 339-5212; Grafton Gladiators (youth football for grades 6-8) - Bob Kiefer (262) 375-7467; Grafton Soccer Club (youth soccer for ages 6-15) - Susan Bennett (262) 377-9159; Ozaukee Aquatics (262) 375-1300; Ozaukee County Circle of Friends (recreational activities for children with disabilities) - Becky Glamm (262) 375-2606.

Additional information may be found in the summer and fall/winter/spring recreation booklets.

6. I heard you sell tickets for various attractions. What types of tickets do you sell, what is the cost, and when can I come in to buy them?

The Parks and Recreation Department, in cooperation with the Wisconsin Park and Recreation Association, offers discounted tickets to residents and neighbors for various attractions in Wisconsin. The Departments offers tickets to many attractions in the Wisconsin Dells area as well as the Milwaukee County Zoo, Great America, and Noah's Ark. Tickets are available for purchase on Fridays only at the Parks and Recreation Department mid-May through the Friday before Labor Day. A complete listing of ticket prices is available in the Department’s summer program booklet, or you may call the Department to inquire about a particular attraction.

7. I have an idea for/I would like a program offered for . . . . .

The Parks and Recreation Department always welcomes your ideas and suggestions for new programs and/or ideas and suggestions to existing programming. Please feel free to write or call us at any time. We’d love to hear from you!

8. How do I obtain a refund for a program my child did not attend?

Unconditional refunds are allowed 2 days prior to the start of a program. Twenty percent of program or usage fees will be assessed as an administrative charge. Illness and/or injury refunds are allowed after the start and before completion of 50% of a program. Fifty percent of the program or usage fees will be assessed as an administrative charge for refunds meeting these criteria. Refunds are not allowed after completion of 50% of a program. Prorated credit toward future registrations will be given for Department-cancelled program dates. Program fees are not transferable to another session or program once the original program or session has started. The Parks and Recretaion Department urges you to call prior to the start of any program your child may not be able to attend. This allows the Department to fill any vacancies with children that may have been placed on a waiting list.

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Planning & Development

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1. Whom do I contact regarding development and redevelopment

You should contact Michael A. Rambousek or Mary Kay Buratto. For their contact information, please visit the Planning and Development Staff Directory.

2. Whom do I call for general zoning questions?

You should call Mary Kay Buratto.

3. Where can I get a copy of the Village of Grafton Zoning Code?

You can obtain a hard copy at:
Village Hall
1971 Washington St.
Grafton, WI 53024

You can also download a copy online at Zoning Code.

4. Whom do I contact regarding sign review and permitting?

You should contact Mary Kay Buratto.

5. Whom do I contact regarding redevelopment project approval in a Tax Incremental Financing District?

You should contact Michael A. Rambousek.

6. Whom do I contact regarding façade and sign grants?

You should contact Michael A. Rambousek.

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Police

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1. When do Winter Parking Restrictions go into effect?

Winter parking restricts all parking between 2:00 am and 7:00 am to 30 minutes from December 1 to April 1 on any street.

2. Where can I get information regarding registered sex offenders living in the area?

For the most up-to-date and accurate information on registered sex offenders please visit the Wisconsin Sex Offender Registry

3. What are the rules regarding seatbelts in Wisconsin?

For information, please view Wisconsin seatbelt rules.

4. Can I ride/operate an electric scooter commonly purchased in department stores on the road?

No. The Wisconsin Department of Transportation makes no provision to register that type of vehicle. No unregistered / unregisterable vehicle may be operated on the roadway.

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Public Works / Engineering

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1. What types of materials are accepted at the Residential Yard Site?

The Resident Yard Site on Lakefield Road accepts yard and garden waste – leaves, grass clippings, tree trimmings, etc.

Oil drained from your vehicles is accepted at the Public Works facility, 675 North Green Bay Road.

2. What are the Yard hours?

The residential drop site is now fully automated. Access is available 7 days per week during daylighyt hours. However, an access card is needed, the card can be obtained at the Public Works office.

3. What items will the garbage service collect?

Veolia Environmental Services will collect garbage contained in the carts provided.

They will not collect construction debris, furniture, or appliances.

For this type of service you need to make arrangements for a special collection:
Veolia Environmental Services - (800) 387-0949
Port Recycling - (262) 284-4060.

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Senior Friendship Club

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1. What is the age requirement?

You must be 55 years or older.

2. Do I have to live in the Village of Grafton?

No. The Grafton Senior Center is funded through the Village of Grafton, but is open to all senior citizens residing in Ozaukee County.

3. How do I sign up for activities?

You can reserve a spot over the telephone by calling the senior line, (262) 375-5311 or stop in at the Senior Center
1665 Seventh Ave.
Grafton, WI 53024

Payments for daytrips are required one month in advance by cash or check.

4. How can I get to the Grafton Senior Center if I do not drive?

Many seniors who do not drive anymore either carpool with a friend or take the Ozaukee Shared Ride Taxi.

The taxi number is (262) 284-TAXI (8294). The metro line is (262) 238-8294. You can also visit Ozaukee Transit.

5. How do I voice suggestions or concerns?

The Grafton Senior Friendship Club meets the second Thursday of the month at 1:00 pm (except in June or December). More...

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Village Clerk

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1. What is the phone number for the Town of Grafton office and where is the office located?

The phone number is (262) 377-8500, and their address is
1230 Eleventh Ave.
Grafton, WI 53024

2. What is the phone number for the United States Postal Service?

The United States Postal Service phone number is (262) 377-4250.

3. What is the phone number for the Grafton School District office?

The Grafton School District office's phone number is (262) 376-5500.

4. What is Grafton's population?

The Village of Grafton’s current estimated population is 11,470.

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Water & Wastewater Utility

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1. When does the Utilities Department bill for water and wastewater services?

The Utility bills its customers on a quarterly basis. Residential customers are billed on March 31, June 30, September 30, and December 31.

2. What is the average water / wastewater billing for a typical residential customer?

The typical residential customer or household uses an average 18,000 gallons per quarter. For this volume, the average water and wastewater billing in 2009 amounts to approximately $146 per quarter.

3. What options are available for payment of water / wastewater billing statements?

Payments can be made by U.S. Mail to or in person at
The Utility Office
1900 Ninth Ave.
Grafton, WI 53024
Payments can also be made at any number of pay stations throughout the Village.

You can also drop off payments after hours at the Utility Office drop box.

Customers can also arrange to be set up as automatic bank payment customers wherein bank payment of the utility bill is made automatically each quarter.

The Utility Department does not accept credit card payment of bills. More information.

4. What are the pay station locations that will accept utility payments?

Pay stations include the following locations:

• Grafton Water Utility Office
  1900 Ninth Ave.
  P.O. Box 144
  Grafton, WI 53024


• Grafton Village Hall
  1971 Washington St.
  Grafton, WI 53024


• Harris Bank
  101 Falls Rd 1,
  Grafton, WI


• Harris Bank - Grafton Branch
  1200 Washington St.
  Grafton, WI 53024


• Tri City National Bank
  1827 Wisconsin Ave.
  Grafton, WI 53024


• Port Washington State Bank
  2080 Washington St.
  Grafton, WI 53024

Please note that other than the Utility Office, no pay stations will accept payment of utility bills after the 20th day of month following the billing date.

5. Do I have to pay sewer charges on water used during the summer for sprinkling?

Not really. The Utility provides a sprinkling credit to all residential customers during the two summer quarters each year.

The sprinkling credit and sewer charges during these quarters is based upon water consumption metered during the first quarter or winter time period.

6. Does Grafton have any summer sprinkling restrictions?

Yes. The Water Utility imposes limited sprinkling restrictions each summer in order to promote water conservation and limit peak demand periods.

The sprinkling restrictions or limitations are voluntary in nature and apply each year from June 15 to September 15.

Customers with odd-numbered addresses are requested to sprinkle only on odd-numbered days, and customers with even-numbered addresses are requested to sprinkle only on even-numbered days.

7. What should I do if I receive a bright colored leak card left at my door by the Water Utility?

The leak card is a notice to the customer that a recent meter reading has indicated a large or unusual volume of water usage by the customer.

The customer should call the Water Utility Office at (262) 375-5330 or (262) 375-5331 to discuss the nature of the high water usage and schedule an appointment for Utility personnel to investigate possible causes for the high water usage.

8. How do I get emergency help from the Water Utility after hours or on weekends?

After hours emergency assistance from the Water Utility can be obtained by calling the Utility Office at (262) 375-5330.

The after hours voice mail message will direct the caller to contact the Grafton Police Department who will in turn contact and dispatch the after hours on-call Utility Operator to respond.

Be sure to provide the Police Department with information regarding address, phone number, and the nature of the emergency.

9. What is the hardness level of Grafton’s water, and do I need a water softener?

Grafton’s water supply is considered very hard and measures approximately 21 grains of hardness.

Most residents have opted for the installation of a water softener which will enhance soap lather, facilitate washing, and alleviate mineral formations and weathering of plumbing fixtures.